Site Support & Management
We understand that having poorly managed sites is one of the biggest pain points for Sponsors and driving site engagement is vitally important for clinical trial success. To this end, WEP provides high-touch site management to support sites in retaining each subject while ensuring regulatory compliance, protocol adherence, patient safety, data quality, and a positive and engaged experience for each subject in the study. Our site support solutions are proactive, organized, and technology-driven, allowing us to provide dedicated, ongoing support, with open lines of communication and a commitment to continuous improvement.
Strong Project Management Delivery Model
Our WEP Project Managers (PMs) spearhead our site support efforts. They build strong relationships with study investigators and the site staff, to help foster a unified team with a shared sense of urgency and collaboration. In our experience, this approach consistently leads to higher levels of site engagement and enhances the overall quality, efficiency, and success of each study we undertake.
Our PMs have delivered 300+ drug development programs and are experts at managing sites across all geographies, study types and phases, and therapeutic areas.
Our Comprehensive Site Support Solution Includes the Following:
Investigator & Site Staff Training
- Onboarding programs to ensure staff are fully trained before trial initiation.
- Ongoing education and refresher courses on protocol amendments, safety reporting, and best practices.
- Access to clinical trial resources like investigator portals, training videos, and e-learning modules.
Technology & Digital Tools
- Electronic Data Capture (EDC) systems to streamline data entry.
- Clinical Trial Management Systems (CTMS) for real-time tracking of site performance.
- Telemedicine and remote monitoring solutions to support decentralized trials.
- AI-driven analytics for predicting site challenges and optimizing performance.
Financial & Contractual Support
- Efficient site payments & budget management to prevent cash flow issues.
- Contract negotiation support to streamline agreements.
- Transparent financial tracking tools for site reimbursement.
Centralized Communication & Issue Resolution
- Real-time communication platforms to connect sponsors, CROs, and sites.
- Regular investigator meetings to discuss challenges and best practices.
- Proactive risk mitigation strategies to address site concerns before they escalate.
Site Recognition & Motivation Programs
- Structured initiatives designed to encourage, reward, and retain high-performing clinical trial sites.
- Help boost engagement, efficiency, and quality in trial execution by providing incentives and acknowledgments for exceptional performance, compliance, and patient recruitment success.
Performance Metrics & Continuous Improvement
- Site performance dashboards for tracking enrollment, protocol adherence, and query resolution.
- Benchmarking against industry standards to identify high-performing sites.
- Feedback loops to collect site insights and improve future support programs.